Delete your PandaWise account

PandaWise by eziashi

You can delete your PandaWise account and associated cloud data directly in the app. This page explains how to request deletion and what data is removed or kept.

Delete your account in the app

If you are signed in to PandaWise, follow these steps:

Open the PandaWise app on your device.
Go to the You tab.
Scroll to the bottom and tap Delete account.
Review the confirmation message, then tap Delete account again.
Enter your account password and confirm deletion.

Account deletion is permanent and cannot be undone. You must be signed in to use this option.

Data that is deleted

When you delete your PandaWise account, we delete:

Your Firebase Authentication account (email address)
Synced saved products
Synced scan history
Synced dietary and allergen preferences
Synced display settings
Cloud copies of product data linked to your account

Data that may be kept

Lifetime purchase. If you bought the lifetime unlock, your purchase may still be restored on the same device through Google Play or the App Store after account deletion. RevenueCat and the app store may retain purchase records according to their own policies.
Local device data. Data stored only on your device (for example, if you used PandaWise without signing in, or cached data not yet removed) can be deleted by uninstalling the app or clearing PandaWise app data in your device settings.
Support emails. If you previously contacted us by email, we may retain those messages as needed to respond to your request or for record-keeping.

Barcode lookups sent to Open Food Facts, UPCitemdb, or Go-UPC are not linked to your account and are not deleted through account deletion.

Delete some data without deleting your account

You can remove certain data in the app without deleting your account:

Remove individual scans from History
Clear all scan history from the History tab
Unsave products from a product detail screen
Change or clear dietary and allergen preferences from the You tab

If you are not signed in

PandaWise can be used without an account. In that case, your data is stored locally on your device. To remove it, uninstall PandaWise or clear app data from your device settings:

Android: Settings → Apps → PandaWise → Storage → Clear data
iPhone / iPad: Delete the PandaWise app from your home screen

Need help?

If you cannot sign in or need assistance deleting your account, email us at meziashi@gmail.com from the email address linked to your PandaWise account. We will verify your request and help you delete your account and associated cloud data.

See also: Privacy Policy, How scoring works, and Support.